Albert Maasland – 2011

This is the third year that Saxo Bank has used Investment Trends’ UK Financial Spread Betting and Contracts for Difference Report. The research provided is a valuable tool that allows Saxo Bank to assess customer satisfaction and perception of our business. The market performance data and trading behaviour analysis is thorough and accurate, and allows us to continuously improve our service by offering our clients an increased array of value add products and services that they are looking for. The broad range of factors that the research covers, from trader trends and client satisfaction to competitor analysis, enables us to distinguish what it really is that customers want, allowing us to increase retention and new customer levels.