Investment Trends provides our monthly customer satisfaction tracking for both of our broking businesses, Westpac Online Investing and St George directshares.
The customer satisfaction and industry research Investment Trends run has been invaluable and enables us to draw on our customer feedback and industry trends. Being able to track our performance relative to our competitors is also extremely useful.
Most importantly, Mark and his team are able to draw on their industry expertise and provide context of the results.
I have no hesitation in recommending Investment Trends research.